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If your National Pension System (NPS) account is locked due to multiple incorrect password attempts, what are the steps to unlock it? Can you reset your password online, or is there a specific procedure to follow? What are the required details and security measures involved in regaining access to your NPS account? Additionally, are there any support services available if you’re unable to unlock your account on your own? Please provide a detailed guide to help resolve this issue.
Unlocking Your National Pension System (NPS) Account
If your National Pension System (NPS) account is locked due to multiple incorrect password attempts, you can follow a specific procedure to regain access. Below are the detailed steps, including online password reset options, required details, security measures, and available support services.
Steps to Unlock Your NPS Account
1. Visit the NPS Portal
Begin by navigating to the official NPS portal (www.npstrust.org.in). Ensure you’re using a secure and reliable internet connection.
2. Access the Login Page
Click on the login option for NPS and you will be redirected to the page where you can enter your credentials.
3. Initiate Password Recovery
If your account is locked, look for the option that reads “Forgot Password?” or “Unlock Account.” Click on this link to initiate the recovery process.
4. Enter Required Details
You will need to provide some personal details to verify your identity. Commonly required details include:
– Your NPS account number or PRAN (Permanent Retirement Account Number).
– Date of birth.
– Registered mobile number.
Make sure these details match what is available in your account records.
5. Verify Your Identity
You will receive a verification code (OTP) on your registered mobile number. Enter this OTP on the portal to confirm your identity.
6. Set a New Password
Once verified, you will be prompted